Privacy Policy
Last Updated: July 3, 2026
This Privacy Policy describes how Declicy ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our mobile application Declicy (the "App") and our associated services (the "Services").
Please read this Privacy Policy carefully. By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
1. Information We Collect
We collect information to provide and improve our Services, customize your workout and nutrition experience, and communicate with you.
Personal Data
- Account Info: Name, email, password, and profile picture.
- Physical Profile: Weight, height, age, gender, activity level, goals.
- Activity Logs: Meals, feedback, workouts, steps, and active time.
Device & Usage
- Device Info: ID, model, manufacturer, OS version, system config.
- Usage Data: Log data, dates/times of usage, accessed features, crashes, diagnostics.
Permissions
- Camera: Used to measure body dimensions and track physical progress.
- Microphone: Used to share progress videos or coaching chats.
- Notifications: Workout reminders, coach messages, payment alerts.
2. How We Use Your Information
We use the collected data for various purposes, including:
- •Services & Customization: Tracking progress, workout logs, and custom meal plans.
- •Coaching Interactions: Direct communication and plan-sharing between you and your coach.
- •Payment Processing: Billing notifications, tracking subscription fees, and premium features.
- •Improvement & Support: Troubleshooting issues, performance metrics, and system updates.
3. Sharing and Disclosure of Your Information
We do not sell, rent, or trade your personal data. We may share your information only under the following circumstances:
- With Your Consent: We share data with your designated trainer/coach so they can customize your fitness and nutrition programs.
- Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., database hosting, authentication, payment processing, or analytic services).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Third-Party Services We Use
To ensure app stability and securely deliver services, we integrate with industry-standard platforms:
Supabase
Database hosting & back-end logic
Expo / EAS
Error reporting & crash diagnostics
4. Data Security & Retention
We employ robust administrative, technical, and physical security measures to safeguard your personal data from unauthorized access or modification. We store your account data as long as your coaching relationship is active, or until you request account deletion. Payment data is processed securely through encrypted third-party gateways and is never saved on our local servers.
5. Your Privacy Rights
Depending on your jurisdiction (such as under GDPR or CCPA rules), you hold specific statutory rights regarding your personal information, which you can invoke at any time:
User Rights
- Access & Portability: Request a copy of your full records in a readable digital format.
- Correction: Request changes to any outdated or inaccurate physical profiles or account details.
- Deletion: Request that we permanently delete your account, chats, and active history.
To exercise any of these privileges, please reach out to us at: support@declicy.com.
6. Children's Privacy
Our Services are not designed or directed to children under 13. We do not knowingly collect personal data from anyone under the age of 13. If we discover that a child under 13 has supplied us with personal data, we will immediately purge it from our systems. If you are a parent or guardian who suspects your child has provided us information, please contact us immediately.
7. Modifications to This Policy
We may update this Privacy Policy periodically to reflect shifts in our operational processes or legal duties. When modifications occur, we will post the revised text inside the App and update the "Last Updated" timestamp at the top. We encourage you to review this page regularly to stay informed.
8. Contact Us
If you have questions, concerns, or requests regarding your personal information and this Privacy Policy, please contact our support team at: